PRIVACY POLICY

This Privacy Policy (hereinafter the "Policy") defines the procedures for processing and protecting personal data of individuals (hereinafter "Users") who provide their data to ЭТАЖИ ГРУП (ETAZHY GROUP LLC) (hereinafter the "Operator") when using the website and its services. The Policy is developed in accordance with Federal Law No. 152-FZ "On Personal Data" dated 27.07.2006.

1. General Provisions

1.1. The personal data operator is ЭТАЖИ ГРУП (ETAZHY GROUP LLC).

1.2. This Policy applies to all personal data received by the Operator from Users through the website, including contact forms, cost estimate requests, consultation requests, and other interactive elements.

1.3. By using the website and submitting any form, the User unconditionally agrees to this Policy and the data processing terms herein. If the User disagrees, they must refrain from using the website.

1.4. The Operator reserves the right to amend this Policy unilaterally. The updated Policy takes effect upon publication on the website. Continued use of the website after changes are published constitutes acceptance of the updated Policy.

2. Purposes of Data Collection

2.1. The Operator processes personal data exclusively for the following purposes:

2.1.1. Identification of the User who submitted a request via the website and establishing communication.

2.1.2. Providing the User with consultations, commercial proposals, and information about the Operator's construction and interior design services.

2.1.3. Preparation and execution of contracts and fulfillment of obligations to the User.

2.1.4. Sending notifications related to contract performance or requested services.

2.1.5. Improving website quality, analyzing user activity, and resolving technical issues.

2.1.6. Compliance with the laws of the Russian Federation.

3. Legal Basis for Processing

3.1. Personal data processing is carried out by the Operator on the following legal grounds:

3.1.1. Consent of the data subject (Art. 6(1)(1), Art. 9 of Federal Law No. 152-FZ). The User consents to processing by submitting forms on the website.

3.1.2. Necessity for performance of a contract to which the data subject is a party, or for pre-contractual measures at the subject's request (Art. 6(1)(5) of Federal Law No. 152-FZ).

3.1.3. Compliance with obligations under the laws of the Russian Federation (Art. 6(1)(2) of Federal Law No. 152-FZ).

3.2. Consent may be withdrawn at any time by sending a written request to the Operator's email address listed on the website. Withdrawal of consent does not preclude processing where required by law.

4. Categories of Data Collected

4.1. The Operator may collect the following categories of personal data through the website:

4.1.1. Data provided voluntarily by the User: full name; phone number; email address; content of messages or requests submitted through contact forms.

4.1.2. Data collected automatically: device IP address; browser type and version; operating system; pages visited, time and duration of visit; referral source; cookie data (see Section 7).

4.2. The Operator does not collect special categories of personal data relating to race, ethnicity, political views, religious beliefs, health status, or other data listed in Art. 10 of Federal Law No. 152-FZ.

4.3. The Operator does not process personal data of persons under 18 years of age. Users under 18 must refrain from submitting their personal data.

5. Processing Procedures and Conditions

5.1. Personal data is processed in compliance with the principles of Federal Law No. 152-FZ: lawfulness, fairness, purpose limitation, data minimization, accuracy, storage limitation, and security.

5.2. Processing includes: collection, recording, systematization, accumulation, storage, updating, retrieval, use, transfer (as provided herein), anonymization, blocking, deletion, and destruction.

5.3. The Operator does not sell or share personal data with third parties for commercial purposes. Data may only be disclosed: with the User's consent; upon lawful request by government authorities; to affiliates and contractors in the scope necessary for contract performance, subject to confidentiality requirements.

5.4. Personal data is retained for the period necessary to fulfill processing purposes, or until consent is withdrawn, unless otherwise required by law. Upon expiration, data is destroyed or anonymized.

5.5. The Operator implements appropriate technical and organizational measures to protect personal data from unauthorized access, destruction, modification, blocking, copying, or distribution. Measures include: access control to information systems; use of data protection tools; regular review of security measures.

6. Data Subject Rights

6.1. Under Federal Law No. 152-FZ, the User has the following rights regarding their personal data:

6.1.1. The right to obtain information about the processing of their personal data, including details about the Operator, purposes, methods, retention periods, and categories of data processed (Art. 14).

6.1.2. The right to rectification, blocking, or destruction of personal data that is incomplete, outdated, inaccurate, unlawfully obtained, or unnecessary for the stated purpose (Art. 21).

6.1.3. The right to withdraw consent at any time (Art. 9).

6.1.4. The right to lodge a complaint with the Federal Service for Supervision of Communications (Roskomnadzor) or to seek judicial remedy.

6.1.5. The right to protect their rights and legitimate interests, including compensation for damages through judicial proceedings.

6.2. To exercise these rights, the User may contact the Operator using the details provided on the website. The Operator reviews requests within the time limits prescribed by law.

7. Use of Cookies

7.1. The website uses cookies — small text files stored on the User's device when visiting the website. Cookies allow the website to recognize returning visitors, save preferences, and analyze audience behavior to improve website quality and services.

7.2. The website uses the following types of cookies:

7.2.1. Technical (functional) cookies — ensure proper website operation, navigation, and basic functionality. The website cannot function properly without them.

7.2.2. Analytical cookies — used to collect anonymized visitor statistics (pages viewed, traffic sources, time on site) via web analytics services to improve website content and functionality.

7.3. The User may disable cookies at any time by changing browser settings. Disabling cookies may limit website functionality or cause certain elements to malfunction.

7.4. Data collected through cookies does not directly identify the User and is not shared with third parties for commercial purposes.

8. Final Provisions

8.1. This Privacy Policy takes effect upon publication on the website and remains in force indefinitely until replaced by a new version.

8.2. For any questions regarding personal data processing, the User may contact the Operator using the details on the website. The Operator undertakes to review inquiries and respond within a reasonable time.

8.3. Matters not covered by this Policy are governed by Federal Law No. 152-FZ and other applicable laws of the Russian Federation.

8.4. If any provision of this Policy is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.

8.5. The current version of this Policy is always available on the Operator's website.